Small Business IT Support

Small businesses deserve high-quality IT support that supports and protects their operations, facilitating them to grow. Our Small Business IT Support package equips organisations with all the expertise, resources and services they need to drive secure productivity; to scale their operations without delay; and to keep at pace with the changing landscape of business technology.

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Our IT Support package has been engineered to fit the unique requirements of small businesses. This means that it is cost effective, whilst offering an extensive array of services to assist you in maintaining your IT infrastructure with minimal downtime. We also pride ourselves on being a partner to our clients, helping them further their IT objectives. We have found that small businesses often don’t think that they can have high-level IT support at their budget and organisational size. IT managers are often preoccupied with general maintenance, fixing breakages – keeping the lights on. Our mission as an IT partner is to help clients realise the potential of IT, drive for growth and innovation. We believe that this is possible for all organisations – especially small businesses.

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Features

Unlimited Support

With our 24/7 IT Support package for small businesses, there are no usage caps, and no service gaps. You get everything you need for consistent, day-to-day IT support. You will get unlimited calls to our helpdesk; unlimited callouts to your site; and 24/7 network and system monitoring to minimize downtime.

Unlimited Support
 

Dedicated Account Manager

We make sure that the support you’re getting remains aligned with your business needs. Every client is appointed a dedicated account manager, and receives regular service reports to maximise transparency into the service. You will also have regular business reviews with your account manager.

Dedicated Account Manager
 

Fixed Monthly Billing

Predictability has great value in business budgeting – especially for small businesses. Our service has always been aimed at giving businesses everything they need for their IT support – and this includes a fixed monthly pricing structure, allowing you to streamline and plan your IT budget much more effectively.

Fixed Monthly Billing

Key Benefits for Small Businesses

When it comes to what we believe is most important in modern IT support, we lead by example. From our proactive approach to support, to our personalised account management, the IT Service we aim to provide will always be informed by and aligned to our business objectives.

Proactivity

Don’t let IT support be a game of catch-up. Our approach to everyday support – which incorporates network and system monitoring, and a highly efficient case management system – helps our support teams anticipate and prevent issues, as well as minimize the downtime when they do occur.

Proactivity

Scalability

In many small businesses, IT support is often the last area that is scaled up or out. Our support package is designed to give small businesses – from one-man bands to 100-user organisations – everything they need for comprehensive, proactive IT support, and at an efficient price.

Scalability

Partner-Led

Small businesses can benefit from technology just as much as larger enterprises – and an organisation’s size and budget shouldn’t be a limiter to that. As an IT partner, we help small businesses keep their fingers on the pulse of business technology – we can advise you on when and how to adopt the right technology to further your strategic goals.

Partner-Led

Why Babble for Small Business IT Support?

Driving Productivity
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Driving Productivity

By keeping your IT infrastructure running efficiently, with minimal downtime – and providing big-picture guidance on how to leverage technology to further business goals – we aim to help you become your most agile, innovative selves.

Strategic Support
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Strategic Support

We help small businesses expand the scope of their IT operations. We’re not just here to mend broken IT – we keep your infrastructure running consistently, so that your IT leaders can focus on the things that matter. We’ll also be there to assist with projects if you need us.

Consistent Value
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Consistent Value

We know that you’ll want to get the most out of our support in the long term. The account management and service reporting included in our small business IT support package is included to make sure that you’re always getting what you need from us.

‘It is great to have that personal touch when most alternative providers treat customers only as a number. These guys make you feel like there is a real person supporting you and there when you need it.’
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Paul

5-star Google Review

Babble helped us improve our security through DNS-layer protection that is delivered through Cisco Umbrella. This has allowed us to protect all our users and maintain full control of our network traffic, enabling us to proactively resolve any potential threats to our IT Infrastructure. This has been especially valuable to us though this period of remote working and store closure. The support team at Babble are very knowledgeable, and always quick to respond.
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Ben Jennings

IT Manager, Fabb Furniture

Babble is an amazing organization that specializes in finding solutions for data and telecommunication needs. Our Success Manager was Yaz Mistry and his team spent hours looking over our business processes to see if they could help. There was no high pressure sales, no over selling, and no finger pointing. Babble proposed a solution that decreased our risk, exceeded our expectations, and normalized the year over year cost increases. When it came to deploying the solution, Babble was there all the way.
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Glen Becker

Director of Global Services, MiTek

Small Business IT Support

Contact us today for insight into how our support package can optimize and enhance your current IT function.

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