Remote IT Support

With the events of the last few years we have seen a major paradigm shift in the way modern organisations work, but here at Babble, we’ve made sure that businesses will always have access to high-quality, modern Corporate IT Support. Our remote IT support package guarantees your organisation – including all devices, systems, and stakeholders – can always access the support they need, whenever they need it.

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Remote work is more common than ever, and there are plenty of benefits to this model of working. Equally, it is now easier than ever to deliver high-quality IT support to remote businesses, and remote employees. Our remote IT support package does exactly this – with access to our helpdesk of experienced engineers, and a range of proactive features and benefits, you will be in no doubt that you’re receiving best-in-class remote support.

Many organisations have anxieties around supporting remote stakeholders in the business – what if they experience a major issue? How will we know if they’re able to work or not? Our support package for remote workers and organisations is designed to handle these scenarios with ease.

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Features

 

Unlimited Remote Support

Our 24/7 IT Support packages have been designed to give the client everything they need to keep their IT infrastructure healthy and functioning. With our remote IT support package, you get unlimited calls to our helpdesk, and 24/7 network and system monitoring. Unlike our other packages, this package does not include callouts.

Unlimited Remote Support
 

Personal Account Management

We’re experts at providing IT services that fit the needs of our customers – but we can’t do that without you. You will have a dedicated account manager, and with regular service reporting and business reviews, you will have complete transparency into what we do, and keep us informed of what your business needs.

Personal Account Management
 

Cost-Effective Services

Our remote IT Support package has a fixed monthly pricing structure, offering greater transparency and predictability into IT spending. As this package does not include callouts, customers get additional savings; and our preferential project rates enable customers to get more done in the most cost-effective way.

Cost-Effective Services

Key Benefits for Remote Businesses

Remote working involves the strategic use of IT – so who better to help you with it than an experience IT partner? Information technology is a major driver, and at Babble, we make sure your IT works for you, and that you get the most from it.

Proactive Remote Support

Our support package for remote working features the same proactive mindset we champion in all our services. Our helpdesk runs a highly efficient case management system, and features like system and network monitoring ensure issues are logged in competitive times.

Proactive Remote Support

IT Guidance

As your dedicated IT partner, we can help you get the most out of remote working. With technology advice and guidance based on the latest industry trends and developments, we will help you leverage IT to drive productivity and innovation.

IT Guidance

Unrivalled Flexibility

The benefits of remote IT support are the same as the benefits of remote working. We can deliver expertise and support to your workers from anywhere in the world – giving you the flexibility and peace of mind needed to work well and innovate.

Unrivalled Flexibility

Why Babble for Remote IT Support?

Time to Work
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Time to Work

Our remote IT support package benefits your teams by ensuring users never have to wait longer than necessary for resolutions. We minimize downtime with fast responses, efficient case management, and proactive monitoring to anticipate problems.

Scalability
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Scalability

Our remote IT support is fit for businesses of all sizes – from 5 users to 5000 users. As well as our proactive IT support, we provide customers with technology advice, preferential project rates, and account management to help them leverage their IT for growth.

Optimize IT Spend
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Optimize IT Spend

This IT support package is designed to give you exactly what you need – nothing more or less. The fixed monthly price is calculated per user, meaning that what you spend to cover all of your IT needs is tailored to your organisation.

Clients We Have Helped

Babble helped us improve our security through DNS-layer protection that is delivered through Cisco Umbrella. This has allowed us to protect all our users and maintain full control of our network traffic, enabling us to proactively resolve any potential threats to our IT Infrastructure. This has been especially valuable to us though this period of remote working and store closure. The support team at Babble are very knowledgeable, and always quick to respond.
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Ben Jennings

IT Manager, Fabb Furniture

Babble is an amazing organization that specializes in finding solutions for data and telecommunication needs. Our Success Manager was Yaz Mistry and his team spent hours looking over our business processes to see if they could help. There was no high pressure sales, no over selling, and no finger pointing. Babble proposed a solution that decreased our risk, exceeded our expectations, and normalized the year over year cost increases. When it came to deploying the solution, Babble was there all the way.
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Glen Becker

Director of Global Services, MiTek

It is great to have that personal touch when most alternative providers treat customers only as a number. These guys make you feel like there is a real person supporting you and there when you need it.
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Paul

5-star Google Review

Remote IT Support

Reach out to us today to hear about how our IT support for remote workers keeps your workforce productive, wherever they are.

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