IT Support
For businesses that want to stay ahead of the competition, technology solutions and services are essential. Babble’s Managed IT Support provides a comprehensive, proactive approach to 24/7 IT Support, along with solutions from leading technology vendors. This empowers your operations by increasing productivity, reducing downtime, and improving security while also helping you scale for future growth.
IT support is an integral part of modern business operations. With technology driving productivity and opportunity in almost every aspect of business, the need for high-quality support has never been greater. Here at Babble, we offer managed IT support, designed specifically to fulfil that need. By taking over all your IT support needs, offering dedicated account management, and support for projects, we enable you to focus on growing your business.
Features
Helpdesk & Field Support
We’ve made sure that our managed support package gives your organisation all the IT Support it will ever need. Both our helpdesk teams and our field support teams are highly efficient and experienced, and with our support package, you get unlimited calls and callouts.
Proactive Monitoring
In addition to our highly efficient reactive support, we also include proactive support measures. We implement 24/7 network and system monitoring on your infrastructure, to help us detect issues or events as quickly as possible – ensuring we resolve any problems and avoid unnecessary downtime.
Strategic IT Help
We know that your goals around IT are not just limited to solving technical issues faster. Our service also extends to providing strategic technology advice and additional IT Project Management services to help you work towards your long-term IT objectives at a quicker rate.
Key Benefits of Managed IT Support
Our managed IT support is designed to give your more time to focus on the things that matter. We make sure that everything is covered.
Compliance
We will help you to assess your compliance requirements and develop and implement a compliance plan. They can also help you to monitor your compliance status and identify and address any potential compliance risks.
Security
We will help you to implement security measures such as firewalls, intrusion detection systems, and anti-virus software. They can also help you to develop and implement security policies and procedures, and to train your employees on security best practices.
Productivity and Efficiency
We will help you to choose the right hardware and software for your needs, and to set it up and configure it properly. They can also provide training and support to your employees on how to use technology effectively.
Why Babble for Managed IT Support?
Industry-Leading Solutions
Babble offers cutting-edge IT solutions from some of the tech industry’s top vendors – including Microsoft, Sophos, Acronis, and many others. We work with the very best technology companies so that we can offer our customers cutting edge solutions to fit their organisational needs.
Experienced Support Provider
We have acquired some of the top IT talent in the UK – from our IT leaders, all the way down to our customer-facing engineers, we have cultivated an IT workforce fit to manage the IT needs of all our customers with ease.
A Meaningful Partnership
To ensure that the service you receive from us continues to be valuable, we will assign one of our dedicated account managers to your business. This ensures that we can build a successful long-term business relationship that sees you get the most out of our services.
